terms and conditions

Payment, Ordering and Delivery Terms and Conditions (updated on 01.01.16)

Who We Are

In this Privacy Policy references to 'we' and 'us' are to Discus Throwers.

Payment

We use the PayPal payment system which is handled using a secure server hosted by PayPal located at www.paypal.com accordingly. Your PayPal account will ONLY be debited once your order has been fulfilled. With the payment you confirm the buying contract, contract language is English and location of contract confirmation is the principle office. All prices are valid in Euro at the time of placing the order.

Ordering

Discus Throwers will endeavour to dispatch your order on the same day that it is received providing this is before 5pm Austrian time. No orders will be dispatched over weekends or public holidays. In any case orders will be dispatched within a legal time period of 30 days once the buying contract was confirmed.

Stock Levels

We try to ensure that Discus Throwers’ stock control system is as up-to-date as possible but occasionally some items will not be available. In this case you will be informed via email.

Confirmation Emails

Once your order request has been submitted you will receive an email confirming your order.

VAT

No charge of VAT due to the Kleinunternehmerregelung according to Austrian law.

Shipping And Delivery

All orders are delivered using Austrian Post AG service. Records are shipped in cardboard mailers and specialist shipping boxes. We only ship to EU countries. The orders will be shipped according to the shipping method chosen by the customer, standard unregistered shipping can be chosen at the customer's own risk. We won’t charge extra cost for packaging.

Returns

We will only replace items that either have a manufacturing defect or are damaged in transit. Please contact us on customerservice@discus-throwers.com before sending any returns back to us. In those cases we will ask you to provide photographic evidence.

You have the right to annul the buying contract within a certain period of 14 days once you received your order. The cost of the reshipment won’t be covered by us.